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Invisible Guest

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  • What does Invisible Guest do?
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  • Fancy dining out for free?
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    Fine dining, dessert.
  • Mystery shopping, refined.
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Interested in being a Client?
We are the preferred supplier of mystery guest services to some of Australia’s most innovative and highly awarded hospitality businesses.
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Or an Invisible Guest?
Our assessors have one of the best gigs around. If you’re articulate, reliable and passionate about improving standards, we’d love to hear from you.
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Dining
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accomodation
Accommodation
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retail
Retail
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function sales
Function Sales
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Like what you see?

Even if you can’t find exactly what you’re looking for here, we’d still love to hear from you.

 “If we can help, I’ll do everything within my power to make it happen, and will answer your call or email personally.”  

Ian McKerracher.  Founder and Director, Invisible Guest

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  • Testimonials

    “The thorough process and methodology behind Invisible Guest has given our businesses trackable, clear and useful information on customer perception. Invisible Guest helps us improve our systems and product by acting as a catalyst to keep our business evolving."
    Andrew McConnell
    Cumulus Inc.
  • Testimonials

    “Invisible Guest ensures we are constantly evaluating our offering, at a detailed level, with constructively critical input.”
    Chris Hamilton
    Ten Minutes by Tractor
  • Testimonials

    “Professional and courteous mystery shopper service providers that are easy and responsive to deal with.”
    Simon McNamara
    Bounce Inc.

Featured clients

cutler&cologosantelmo logoNeighbourhood Wine logoRPS logoMatilda Bay logo
 
 

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Get in touch

T 

1300 313 443 (within Australia)

+61 404 456 753 (from overseas)

P 
GPO Box 1551, Melbourne VIC 3001, Australia
E 

enquiries [at] invisibleguest.com.au

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